Aug 26, 2024
Hosted by
Jordan Olivas, Commercial Director for Payments Consulting
Network, this episode discusses
the evolving role of
AI in fintech and payments with John Minutaglio,
the
Chief Technology
Officer for Payarc.
The
conversation delves into the widespread confusion and varying
levels of readiness among companies regarding AI adoption. John highlights how
despite strong board-level support for AI, a lack of deep
understanding can still lead to unrealistic expectations and
potential pitfalls.
The episode concludes with insights into the future impact of AI on consumer confidence and customer service.